Travel Officer (Support Services)
Manchester City Centre – Remote working and HQ Office-based when required
£25,272 per annum (plus contributory pension)
Permanent
MAG saves lives and builds futures by working with others to reclaim land contaminated with the debris of conflict, to reduce the daily risk of death or injury for civilians, and to create safe and secure conditions for development. MAG shared the 1997 Nobel Peace Prize as a founding member of the International Campaign to Ban Landmines for our work to ban landmines. Our vision is a safe and secure future for men, women and children affected by armed violence and conflict.
We are seeking a Travel Officer to join our Management Support Team to provide a high-quality booking service to MAG staff worldwide. You will be the subject matter expert, responsible for planning and coordinating complex travel bookings for MAG staff and organising relevant travel documentation such as visas, liaising with embassies and MAG’s programmes overseas. You will lead on the development and design of the travel booking process, identifying efficiencies, and ensuring excellent customer service. The Travel Officer will design and implement Key Performance Indicators (KPIs) for the travel service and report regularly on progress and results. The Travel Officer will continuously monitor staff satisfaction on the quality and effectiveness of support to travellers, analysing and addressing issues as required.
You will have proven travel management experience and possess an excellent attention to detail. You will be able to work under pressure, take your own initiative and be able to solve problems confidently. We are looking for an approachable person who takes pride in their work and can work well as part of a team.
Please note that as part of MAG's commitment to safeguarding, this post is subject to background checks before an offer of employment is confirmed. For more information on MAG’s approach to background checks, please click here. You can also find more information in the candidate information pack, available through the link below.
MAG is committed to the principles of diversity, equality and inclusion. If you think you would be suited to one of our roles we would welcome your application regardless of your background. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.
How to apply
For further information about this opportunity, as well as the application form, please download the Application information pack, below:
MAG – Travel Officer Application Pack
Application is by submission of completed application form. This should be sent to humanresources@maginternational.org by the closing date of 15th August 2021. Please note that applications will be reviewed on an ongoing basis and therefore we reserve the right to close the advert earlier than the allotted date if necessary.
Due to the high volume of applications that we receive, we are not able to respond to every application. If you have not heard back from us within 3 weeks of applying, it means that your application has not been successful.
